How can we help?
Write to us and a real person answers, usually within two working days.
support@senslo.appHow do I delete my account?
In the app: You → Account → Delete account. Or sign in at senslo.app/login and choose Delete account. Everything you wrote is removed; your partner keeps what they wrote.
How do I cancel Premium?
Subscriptions bought on iPhone are managed by Apple: Settings → your name → Subscriptions → Senslo. Premium stays active until the end of the paid period.
My partner and I have Premium twice
One subscription covers both of you, so the second one can be cancelled in the same place. Apple handles refunds at reportaproblem.apple.com.
How do I get a copy of my data?
You → Account → Export my data, in the app or on the web.